Last updated: June 2026
No Change of Mind Returns. In accordance with Australian Consumer Law, Mili Essentials does not offer refunds or exchanges for change of mind. Please choose carefully before purchasing.
Under the Australian Consumer Law (ACL), you are entitled to a remedy if a product has a major failure — including if the item is faulty, does not match the description, or is not fit for its stated purpose.
We will offer a repair, replacement, or refund where:
We do not accept returns or provide refunds for:
To request a remedy for a faulty item, please contact us at info@miliessentials.com within 7 days of receiving your order, with your order details and photos of the issue.
We offer free shipping Australia wide on orders of $100 or more. Orders under $100 incur a flat shipping fee at checkout.
International shipping is available at a flat rate. Mili Essentials is not responsible for customs duties or import taxes in the destination country.
Estimated delivery times are 3–7 business days within Australia. We are not liable for delays caused by carriers or customs.
Mili Essentials is committed to protecting your personal information. We collect your name, email, phone number, and shipping address solely to process and fulfil your orders.
We do not sell, rent, or share your personal information with third parties, except as required to process payments (Stripe) or fulfil orders.
Your payment information is processed securely by Stripe. Mili Essentials does not store your card details.
By placing an order, you agree to receive transactional emails relating to your purchase. You may opt out of marketing emails at any time.
For any questions regarding your order, our returns policy, or privacy practices, please contact us at:
info@miliessentials.com
Welcome to Mili Essentials
Discover our 925 sterling silver collection — designed for a minimal, luxurious everyday look.
One use per customer · Cannot be combined with other offers